Damn, whatever happened to customer service?

I am aghast!! I thought I was the queen bitch of customer service ...


(From Me) Hello,

I am the blog contest winner and I think I may have entered my order in wrong. It appears to be charging me the whole amount. What gives?

S-

(From Them) S-,

We thought we told you in the email we sent that the amount comes off the total when we download the order. We apologize if you did not get that msg.

Archie